Global Service Centers

Take advantage of our expertise available 24/7/365 for on-time,
on-budget project delivery and support.

What are GSCs

As a global organization, providing superior client service round the clock is important to our success. Our Global Service Centers (GSCs), which form the heart of our Service delivery operations, are designed to do just that – address our clients' needs and provide high-quality, on-time service and support, irrespective of geographic location or time zone.

Our geographically distributed GSCs are located across major time zones – APAC (India), EMEA (Serbia), and Americas (Colombia). These GSCs are complemented by support centers in Singapore, Indonesia, Japan, China, Switzerland, UK, Morocco, and Canada to provide your business with Microsoft Dynamics ERP/CRM application support and advisory services 24/7/365.

The GSCs also represent our global talent pool with specialized skills and experience in the Microsoft ecosystem. A centralized delivery model allows us to leverage these skills, promote cross-learning, and develop new technologies that are valuable to our clients.

This globally collaborative environment is also key to increase the speed of our project execution and get it right by leveraging the right skills for the right projects.

“Follow-the-sun” model

The risks of business downtimes are immeasurable. Not only do you risk losing your clients and lost opportunities, but also a loss of brand reputation when disruptions cause unnecessary delays.

The strategic locations of our Global Service Centers position us to “follow-the-sun” and have a team supporting you at all hours. Our global reach, diverse teams, and collaborative culture make us a reliable and responsible partner of choice for our clients.