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Increase productivity and deliver exceptional service experiences with Dynamics 365 Field Service

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15
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15
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15
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15
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Event Details

The Microsoft Dynamics 365 Field Service business application helps organizations deliver onsite service to client locations. The application combines workflow automation, scheduling algorithms, and mobility to set up mobile workers for success when they are onsite with client fixing issues.

In this webcast, learn how companies that dispatch technicians for onsite service can improve on service delivery. You will also understand how a dispatch manager uses a skills matrix to deploy the correct resources on site and the use of a ‘Schedule Board’ to schedule the best suited personnel for service delivery.

Agenda

  • Demos of:
    • Asset Management
    • Schedule Board
    • Mobile
    • Resource Management/Skills Matrix
    • Route Optimization
  • Client stories

Who should watch?

  • Managers in field service companies
  • Managers in manufacturing companies who are engaged in field service management


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