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Vice President – Service Delivery

Shawn Dorward

Shawn Dorward stands as a pillar of expertise and leadership in the world of Microsoft Business Applications. As our Vice President of Service Delivery, Shawn demonstrates exceptional proficiency that earned him recognition as a Microsoft MVP of Business Applications.

Shawn embarked on his journey in the industry as an end-user, accumulating priceless insights that have shaped his vision and approach to the Dynamics and Power Platform Communities. Today, his fervour for the Dynamics Platform has elevated him to a thought leader, influencing the community through speaking engagements and mentorship.

In his role at, Shawn leads several teams across an array of Microsoft products, including Business Central, Customer Engagement (CRM), Field Service, Project Operations, Dynamics GP, and the entire Power Platform.

Prior to, Shawn held the position of SMB Delivery Practice Manager at Dynamic Consulting. Earlier in his career, he significantly contributed as a consultant and thrived as the Practice Lead at InterDyn Artis.