Managed Essentials Service Pack for Microsoft Dynamics 365

Managed Essentials for Microsoft Dynamics 365 is a service pack crafted for organizations looking to stabilize their Microsoft Dynamics 365 platform operations with the goal of reducing platform related incidents, ensuring all integrations with the platform operate smoothly, and that the platform is always up to date.

sa.global’s Managed Essentials caters to organizations on the path of accelerated growth. With pre-built test cases for Microsoft Dynamics 365 modules, quick set-up, and business hours support, it reduces the operational workload of your IT teams, thereby allowing your resources to focus on core projects that add strategic value to your business.

Why start with Managed Essentials


No long-term commitments

No long-term commitments

Fixed duration and price

Fixed duration and price

Quick set-up to running operations in two weeks

Quick set-up to running operations in two weeks

Scale as your support needs increase

Scale as your support needs increase

Built in consulting hours

Built in consulting hours

Pre-built test cases for out-of-the-box implementations

Pre-built test cases for out-of-the-box implementations

Business hours support

Business hours support

Starting from as little as £5,000 per month

Starting from as little as £5,000 per month

Managed Essentials Service Pack: Services portfolio

With platform stability in mind, the Managed Essentials Service Pack from sa.global is oriented towards getting the best value out of your Microsoft Dynamics 365 business platform. The service pack provides for:

Incident Management

  • ITSM tool for incident logging and tracking
  • Incident routing to global support teams
  • Incident analysis
  • Issue resolutions and workarounds
  • Product issues with Microsoft support
  • Problem Management

Preventive care Management

  • Active monitoring:
  • Uptime and access
  • Batch job monitoring
  • LCS issues
  • BI data connectivity
  • Integration monitoring

Update Management

  • One Version updates
  • Regular and critical fixes
  • Best practices for test planning
  • Assist with test planning

Platform Advisory

  • Access to consulting through offsite consultants
  • Up to 20 hours of consulting and advisory services every month

Optional add-on services

Automated Test Services

Automated Test Services

Power BI

Power BI

Power Platform Services

Power Platform Services

Consulting services

Consulting services

Trainings

Trainings

Library

  • Library For Managed Services
    This brochure gives you an overview of our Managed Services that
    are designed to help you realize a better ROI from your Microsoft business platform.

    Download the brochure

     

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