• Upgrade to Microsoft Dynamics 365

    Are you looking to upgrade to Dynamics365?

    Now is an excellent time to upgrade to Microsoft Dynamics 365 and enjoy benefits of cloud

    Contact Us

    Are you looking to upgrade to Dynamics365?

    Now is an excellent time to upgrade to Microsoft Dynamics 365 and enjoy benefits of cloud

    Contact Us

Upgrade to
Microsoft Dynamics 365

When you talk about ERP and CRM, it is crucial for you to think about removing risks that are intrinsic with working on outdated versions. Microsoft Dynamics 365 Enterprise Edition provides progressive updates, therefore, you will be provided with the most up-to date features and functionalities.

Upgrade to Microsoft Dynamics 365 and enjoy the benefits of ERP+CRM at one price and the industry specific solution from sa.global.

For more information on Microsoft Dynamics 365 Contact Us.

Upgrade to Microsoft Dynamics 365

Benefits of Microsoft Dynamics 365 Upgrade

Moving to Dynamics 365 can offer significant benefits to you. While it would be difficult to list all of the benefits, some of the more significant benefits can include:

Dynamics 365 Upgrade - improved accessibility


Dynamics 365 in the cloud offers a much more simplified architecture that provides easier access via a pure browser-based user interface, eliminating the need for Remote Desktop/Citrix and the Enterprise Portal (SharePoint) with previous Dynamics AX versions.

Dynamics 365 Upgrade - Cross-platform UI support

Cross-platform UI support

Microsoft Dynamics 365 utilizes a native HTML5 browser based user interface, which can run on any device (PC, tablet, phone), any platform (Windows, Mac, etc.), and any browser (IE, Chrome, Safari, Firefox, etc.). This simplifies access to the application from any type of user device.

Upgrade to Microsoft Dynamics 365 - Reduced IT maintenance

Reduced IT maintenance

When deploying Dynamics 365 in the cloud, not only do you eliminate on premise servers and systems that require maintenance, but Microsoft takes responsibility for monitoring and updating the underlying platform (Windows, SQL Server) and the application itself (with your assistance). This Microsoft servicing reduces the need for your IT staff to maintain your ERP system.

Upgrade to MS Dynamics 365 - Easily stay up to date

Easily stay up to date

By moving into the new Dynamics 365 cloud paradigm, you gain the choice and ability to easily stay up to date with straightforward, cost effective platform updates (every 3 months) and application updates (every 6 months), eliminating the need for costly, disruptive major version upgrades every few years.

Dynamics 365 Upgrade - Functional enhancements


Microsoft has been aggressively investing in R&D for Dynamics AX over the years, and moving to Dynamics 365 will provide additional features and capabilities that your organization can take advantage of.

Dynamics 365 Upgrade Platform innovations


By moving to Dynamics 365, you can take advantage of many new capabilities in the Microsoft cloud, including a common data model with Dynamics CRM and Office 365, the use of PowerApps for easily creating mobile apps, the use of Flow for easily creating workflows and notifications, and the ability to leverage advanced analytics scenarios via Cortana Intelligence Suite.

Dynamics 365 Upgrade - Real-time Business Intelligence

Real-time Business Intelligence

Dynamics 365 now includes a real-time, in-memory BI solution that provides up-to-the-minute information around how your business is performing, with new tools (Power BI) for visualizing this data and creating dashboards.

Get Started

Why upgrade Microsoft Dynamics AX 2012 to Microsoft Dynamics 365

In Platform update 8 and the July 2017 Application release, Microsoft Dynamics 365 for Finance and Operations, Enterprise edition, provides an upgrade path that customers who currently run Microsoft Dynamics AX 2012 can use to move their data and code to Finance and Operations. Watch this video to learn about the following topics:

  • Technology updates between AX 2012 and D365FO
  • New features
  • Huge improvements in developer tools
  • Cloud hosted solution

For more information please feel free to contact us.

Do you have to upgrade
to Microsoft Dynamics 365 in the cloud?

Microsoft Dynamics 365 in Cloud

It is not mandatory for you to upgrade to Microsoft Dynamics 365 in the cloud. However, Microsoft believes that there are some distinct advantages to migrating to the cloud. Aside from pursuing the benefits, you should consider the support lifecycle for the version of Microsoft Dynamics AX you are currently on. If you are currently on Microsoft Dynamics AX 2009, Microsoft Dynamics AX 2012, and Microsoft Dynamics AX 2012 R2, you will see your Mainstream Support period expire in 2018.

Therefore, you should weigh the consequences of utilizing Microsoft Dynamics AX outside of the Mainstream Support cycle, and may want to consider planning to upgrade to Microsoft Dynamics 365 prior to the expiration of this support. More information on the Microsoft Dynamics AX support lifecycle can be found at https://support.microsoft.com/en-us/lifecycle.

The core
differentiating factor

Microsoft Dynamics 365 upgrade

You can customize the application and interface to 3rd party systems in the cloud. This has always been a core differentiating factor of Microsoft Dynamics AX, and this ability still exists in the cloud. The means by which you customize the application have changed somewhat (coding is done via extensions now instead of over layering), and the specific tools that are used to integrate with 3rd party systems have changed slightly (OData connections, RESTful web services, JSON, DIXF), in order to preserve the ability to easily take the ongoing updates.

However, the flexibility that clients have always enjoyed to modify the application to meet unique needs and to exchange data with outside systems and data sources is still very much intact. While you interact with your data differently, it's still yours and you still have access to it.

Ensure to get your employees onto
Microsoft Dynamics 365

Ensuring that your user population is prepared to use Microsoft Dynamics 365 is an important element of any upgrade project. sa.global can assist with various levels of training, ranging from a train-the-trainer model that begins very early in the upgrade process, all the way to more hands-on end user training during the Readiness phase prior to go-live. An important tool that Microsoft provides for training users on Microsoft Dynamics 365 is an updated version of the Task Recorder tool. The Task Recorder can still be used to record processes and generate Word documents with training instructions, however the new generation of Task Recorder provides much better usability (ability to edit recordings) and a great new feature for producing “task guides” that live within the Microsoft Dynamics 365 user interface and provide step by-step instructions for completing your business processes. This is a great new tool for training your users how to work within Microsoft Dynamics 365.

Contact Us
Ensure to get your employees ontoMicrosoft Dynamics 365



  • General process of upgrading your system to Microsoft Dynamics 365

    General process of upgrading your system to Microsoft Dynamics 365

    sa.global has developed a process for upgrading clients from prior Microsoft Dynamics AX versions to Microsoft Dynamics 365. This process has five major phases, which include an Evaluation Phase, an Analysis Phase, a Technical Upgrade Phase, a Readiness Phase, and a Cutover Phase. The major activities that take place within these phases are described further in the diagram below. sa.global is happy to have a one-on-one discussion with your organization to further describe the details around how these upgrades are executed.

    For more information on Microsoft Dynamics 365 Contact Us

  • Cost of upgrading to Dynamics 365

    Cost of upgrading to Dynamics 365

    As with the timelines, there Is not a single answer to this question. And the answer could differ significantly depending on whether you are currently using Dynamics AX 2009 or Dynamics AX 2012. Aside from transitioning your Dynamics AX software licenses and beginning to pay your subscription fees for Dynamics 365, your organization will require both functional consulting and technical consulting services from sa.global to execute this upgrade. The first major step in the upgrade is for sa.global to perform a detailed Upgrade Analysis, where we analyze your code, your data, your interfaces, your reporting/BI content, and your business processes in order to provide a detailed Statement of Work and strategy for your organization’s upgrade.

  • Time taken for a typical upgrade to Dynamics 365

    Time taken will depend on the nature of your organization’s upgrade – there isn’t a single answer that applies to all customers. For example, is your organization simply looking for a technical uplift of your Dynamics AX system to Dynamics 365, with limited business process optimization as part of the process? Or is your organization looking at this upgrade as an opportunity to make significant improvements in your current business processes?

    There are many technical implications to these timelines as well. For example, do you use Dynamics AX today mostly out of the box? Or have you made significant investments to develop custom modifications, interfaces, and reports/analytics that will need to be re-factored during the upgrade?

    For organizations that use Dynamics AX mostly out of the box and are looking to make minimal changes to their business processes, an upgrade could take as little as 2 to 3 months. However, for larger organizations that have a lot of customizations and that want to use the upgrade as an opportunity to re-engineer their core business processes, the upgrade process could take as long as 6 to 9 months when including the time and effort to redesign business processes, retrain employees, etc. As an average, sa.global is estimating somewhere between 3 and 6 months from start to finish for most organizations.

    Please note that once you have re-platformed to Dynamics 365 in the cloud, the timelines for planning, testing, and executing these ongoing updates and upgrades will be measured in days or weeks, and not in months as your first upgrade to Dynamics 365 will require.

    For more context around estimated timelines for your organization to upgrade to Dynamics 365, please reach out to sa.global for details.

Contact Us

EMAIL: This email address is being protected from spambots. You need JavaScript enabled to view it.
Phone: +65 62084857

This email address is being protected from spambots. You need JavaScript enabled to view it.  form fill

Stay Connected

SAGlobal Microsoft Partner of the Year Awardee

Contact Us

Select Country

Select Your Local Website

sa.global does not share your personal data with any third parties
I'm ok with sa.global storing my personal informations as per their privacy policy.