• sa.global named 2020 Microsoft US CRM Partner of the Year

    sa.global named
    2020 Microsoft US
    CRM Partner of the Year

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    sa.global named 2020 Microsoft US CRM Partner of the Year

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  • sa.global achieves the 2020/2021 Inner Circle for Microsoft Business Applications

    sa.global achieves the
    2020/2021 Inner Circle for
    Microsoft Business Applications

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    sa.global achieves the
    2020/2021 Inner Circle for
    Microsoft Business Applications

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  • Award

    sa.global recognized as a finalist of the
    2020 ‘Intelligent Sales & Marketing’
    Microsoft Partner of the Year Award

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    sa.global recognized as a finalist of the 2020 ‘Intelligent Sales & Marketing’ Microsoft Partner of the Year Award

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  • sa.global partners with ELEARNINGFORCE International to deliver LMS365 e-learning products

    sa.global partners with ELEARNINGFORCE International
    to deliver LMS365 e-learning products

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    sa.global partners with ELEARNINGFORCE International to deliver LMS365 e-learning products

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  • sa.global releases free collections analytics for clients

    sa.global releases
    free collections analytics for clients

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    sa.global releases free collections analytics for clients

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sa.global Selected to Deliver Talent to Global Mission Organisation

Headquartered in Sanford, Florida, the client, a Christian Mission not-for-profit organisation, provides support services and training to missionaries and members around the world. Founded in 1942, the organisation operates bible, mission, and aviation training institutes in multiple locations in the U.S., and provides donor management, fund disbursement and tracking, and core payroll and benefit services to over 3,000 members across the globe.

Currently, the client uses a legacy, homegrown system as their core ERP system for accounting functions, payroll and benefits management, and donor management processes. In addition to the current system there are many sub-systems required to support these functions. Due to the very old architecture of the existing systems (built on a FoxPro database), and the inherent limitations and complexities of scaling this architecture for globally integrated processes, the client has developed a digital transformation strategy to modernise their business applications using Microsoft Dynamics 365.

The client has already begun deploying Dynamics 365 for Sales (CRM) for tracking contacts and relationships for members, donors, and potential future members. In addition to the Dynamics 365 CRM solution, the client will now be deploying Dynamics 365 for Finance and Operations as their core accounting platform as well as for their funds tracking and disbursement processes. The client will also be deploying Dynamics 365 for Talent to manage their core HR and talent management processes for members, applicants, and employees.

This program will support a strategic shift for the client to leverage applications-as-a-service and focus on its core mission as opposed to maintaining homegrown systems and an on-premise infrastructure.

By implementing Dynamics 365, the client is hoping to replace the old system with a newer, more flexible technology platform that can easily integrate with other corporate systems to drive efficiencies and an integrated flow of information across the organisation. The client also aims to reduce the number of disparate systems required to support the organisation, set foundation for streamlined support processes for their members, and reduce manual data entry and manipulation to improve efficiency and productivity levels across the organisation.

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