IT Services

Run your entire consulting business on a single platform with Microsoft Dynamics 365

IT Services: Overview and challenges

Managing and growing a successful IT or Management Consulting organization is equal parts art and science. Your product is largely intangible, created and delivered by the people who work for you.

In today’s era of digitized businesses, consulting firms have to deal with disruptive technology, the rise of new business models, and the pressures exerted by intense global competition. While the chances of growth are huge in this industry, in order to stay in the front line of the business, you have to be aware of the biggest challenges facing your industry:

Microsoft Dynamics 365 for IT & Management firms
  • Changing client behavior: Clients now expect more value, a higher quality of work, and a faster delivery of solutions and services.
  • Attracting new clients: Firms of all sizes struggle for new business.
  • Project complexity:  Delivering projects faster, more efficiently, and to tighter budgets, while satisfying client needs.
  • Profitability: On one hand, clients demand greater value and flexibility at lower prices. On the other hand, overhead costs, particularly wages, continue to rise amid a talent crunch.
  • Competition: Specialist firms and the increasing number of independent consultants are proving to be a major competitive force.

These challenges make it imperative to have complete visibility of your firm’s financial assets, people, and projects. By choosing the right business management systems to run your day-to-day operations, you can minimize administrative tasks while gaining valuable insights to improve project profitability and client satisfaction.

Microsoft Dynamics solutions for IT & Management Firms

How Microsoft Dynamics 365 helps

Microsoft Dynamics 365 provides a platform to connect and manage your entire project-based business, from project planning and project resourcing to billing and operations. You can manage your resources from end-to-end – which is critical to your business that runs on delivering services through your employees. The solution offers complete process integration, real-time insight, and better outcomes.


  • Optimized resources: Mobilize the right people, skills, and technologies to deliver successful projects on time and on budget.
  • Increased agility: Adapt quickly to shifting resources and changes in scope and priority so you can ensure project profitability.
  • Better risk management: Track complex projects and integrate all your business processes so you always know your situation instantly.
  • Improved productivity: Familiar, easy-to-use tools, and access to jobs and information allows people to work quickly and make smart and proactive decisions.
  • Compete globally: Perform the complexities of managing a global organization with a centralized ERP solution that helps standardize processes and gain visibility in your organization while keeping you updated with changes in local regulations.
  • Simplify compliance: Stay up-to-date on legal compliance and reduce risk and liability associated with the administration and business initiatives for clients.
Microsoft Dynamics 365 ERP solution for IT & management firms

Want this complete business solution for your IT Services company?

Why Microsoft Dynamics 365?

Cloud based enterprise software solutions for IT & management companies
Microsoft Dynamics 365 is an innovative cloud-based enterprise software solution that brings ERPCRM, and supporting business applications together as one streamlined product for a modern, simple, and unified experience. It helps run your entire business and deliver greater results by connecting products/services with people and data.

The real-time, predictive, and AI-driven insights that you derive will help you meet your business goals in sales, marketing, operations, services, and more. Microsoft Dynamics 365 is designed to provide you maximum flexibility and extensibility and can adapt to fit almost any business.

evergreen + empower for your business

evergreen + empower are our industry-specific functionality for industries such as Accounting, Advertising and Marketing, AEC, CRO, IT Consulting firms, Legal, and other project-based organizations. This 100% cloud-based family of applications is built on Microsoft 365, Dynamics 365, Power Platform, and Azure and is designed to change the way you work.

evergreen + empower


11 time Microsoft Partner of the Year winner
Implemented Microsoft Dynamics in 80 countries
Present in 25 countries across six continents
31+ years of experience in the Microsoft platform
1 of 10 Microsoft vetted ISV development centers
800 employees across the globe and growing
Over 500,000 Microsoft Dynamics users supported worldwide
14 years is the average consulting experience per employee