Microsoft Dynamics 365 is an innovative cloud-based enterprise software solution that brings ERP, CRM, and supporting business applications together as one streamlined product for a modern, simple, and unified experience. By applying intelligence to all forms of data, it enables organizations to:
Microsoft Dynamics 365 breaks down its various ERP and CRM functionalities into applications, which can be used individually or in seamless integration with others. It further provides various tools that help you do more with these applications. You have the flexibility to purchase these as and when you need them, either as individual business “solutions”, or as a bundle of apps known as a “plan”. Find below the various solutions on offer:
While there is no one size fits all for ERP or CRM solutions, the requirements of companies can be broadly classified by their size. For instance, a SME (small and medium enterprise) would generally require lesser functionalities than a larger enterprise and have a comparatively smaller budget.
Therefore, SMEs may not purchase an expensive ERP/CRM solution, where a majority of the features would not be utilized. Similarly, large enterprises may not opt for a solution which lacks functionalities for the business.
Understanding these broad differences in requirements, the solutions have been categorized by SMEs and large enterprises.