Microsoft Dynamics 365 Customer Insights is an intuitive and flexible customer data platform (CDP) that enables organizations to unlock insights and provide personalized customer experiences. The platform integrates all the customer data from different sources and leverages AI and machine learning to give a 360-degree real-time view of your customer data as well as insights and recommendations to provide the highest levels of service.
With Microsoft Dynamics 365 Customer Insights, you can build a deep understanding of your customers by linking customer data from multiple sources to create a 360-degree view. The integrated data allows you to provide personalized insights and increase customer loyalty. Microsoft Dynamics 365 Customer Insights also empowers the sales, marketing, and customer service teams with the data they need for enhanced customer engagement, boosting up customer satisfaction.