As a native cloud application, the pace of innovation around Microsoft Dynamics 365 for Finance and Operations (formerly Dynamics AX) has accelerated significantly, with Microsoft releasing new platform and application updates on a consistent basis throughout the year.
Ensuring that your organization has a strategy for keeping up with these changes is critical to optimizing your investment in Dynamics 365 and having the ability to easily put these new innovations to work for your business.
To help clients stay up to date on their Microsoft Dynamics 365 solution, SAGlobal now offers a Dynamics 365 Update Service – a managed services offering that helps organizations develop and execute a strategy for keeping their Dynamics 365 environments updated at the optimal frequency level for their business.
Microsoft currently provides the following types of updates to Dynamics 365 for Finance and Operations.
Released monthly, platform updates provide enhancements to the underlying cloud platform, such as new system management capabilities, development tools, mobile framework enhancements, additional BI technologies, and new deployment scenarios.
Released roughly every 6 months, application updates provide dozens of new application features, new mobile apps, additional BI content packs, and other significant functional enhancements to the application.
SAGlobal also ensures that its Projects+ industry solution (formerly ProjAX) is updated in concert with these releases, both to support new capabilities released by Microsoft, as well as to provide additional feature enhancements.
These updates should generally be taken every 6 months, and no less than once per year at minimum (customer-specific scenarios and specific feature requirements notwithstanding)
These updates should generally be taken at least once per year, if not more frequently (customer-specific feature requirements notwithstanding)
SAGlobal will apply the latest platform update and provide go-live cutover support (platform testing typically done by client)
Review new features and develop a plan for adopting them
Analyze code for re-factoring requirements
Provision and manage additional required environments
Update your application code to the latest version
Provide testing and go-live cutover support
Additional services such as training, implementation of new features, process optimization, code re-refactoring, and performance optimization are also available for additional fee