• SAGlobal Selected to Deliver Talent to Global Mission Organisation

    SAGlobal Selected to Deliver Talent to

    Global Mission Organisation

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    SAGlobal Selected to Deliver Talent to Global Mission Organisation

    Microsoft Dynamics solutions for A/E/C Services Firms delivered by SAGlobal

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  • SAGlobal Announces An Accelerated Product Roadmap for the LexisOne Practice Management Solution

    SAGlobal Announces An Accelerated Product Roadmap
    for the LexisOne Practice Management Solution

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    SAGlobal Announces An Accelerated Product Roadmap for the LexisOne Practice Management Solution


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  • SAGlobal Featured in Briefing Magazine

    SAGlobal Featured in Briefing Magazine


    Learn more 

    SAGlobal Featured in Briefing Magazine


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  • Nick Meredith Joins SAGlobal As European Sales Director Article

    Nick Meredith joins SAGlobal as
    European Sales Director


    Learn more 

    Nick Meredith joins SAGlobal as European Sales Director


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  • SAGlobal finalizes LexisOne® Acquisition

    SAGlobal finalizes LexisOne® Acquisition


    The addition of LexisOne practice management solution to the Legal360 product suite will
    dramatically change the landscape of the law firm practice management and time & billing marketplace.

    Learn more 

    SAGlobal finalizes LexisOne® Acquisition


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  • SAGlobal Europe Team Supports Cardiff Dogs Home

    SAGlobal Europe Team Supports Cardiff Dogs Home


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    SAGlobal Europe Team Supports Cardiff Dogs Home


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Global biotech company secures future growth with Microsoft Dynamics 365 CRM delivered by SAGlobal

SAGlobal has been chosen by a global biotechnology company to implement the Microsoft Dynamics 365 CRM solution, replacing their current system that was not suited to the company’s future growth strategy. The company, a developer and manufacturer of specialty enzymes for a variety of industries, was using Sage CRM and Sage Accounts as the core finance and CRM solutions. The Microsoft Dynamics 365 CRM solution will replace the Sage CRM solution utilising industry best practice processes and an introduction of smarter ways of working within the business.

“The client reviewed their internal systems and realised that their current Sage CRM system was restricting growth through poor usability and reporting. They engaged with several suppliers but chose Dynamics 365 Customer Engagement due to its breadth of functionality and ease of use," stated George Morton, Dynamics Sales Consultant at SAGlobal. “This is a very exciting project for both - the client and SAGlobal,” he added.

As a part of the pre-implementation process, SAGlobal will soon conduct workshops to walk the client’s key user team through business processes and provide knowledge transfer. These prototyping sessions are designed to provide key users a hands-on experience with the system and help them identify the entities and fields required to make this project a success.

SAGlobal will seek to utilise the out of the box (OOB) functionality from Microsoft Dynamics 365 CRM to enable the most cost-effective solution in the timeliest manner. The functional scope includes Sales Operations, Pipeline Management and Customer Service Operations. The client also expects to benefit from quick user uptake of the solution as it is based on the familiar Microsoft user experience that works seamlessly with Outlook, Excel and Word.

The client is scheduled to go live with the new Microsoft Dynamics 365 CRM solution in July 2019.

About SAGlobal

SAGlobal provides Microsoft Dynamics implementation services and industry-specific solutions to customers in over 80 countries worldwide. We are one of the leading global Microsoft partners, helping over 250,000 Dynamics users worldwide to deliver operational excellence and financial performance for their organisations. To find out more about SAGlobal, visit www.saglobal.co.uk

Contact Us

Hengoed (UK)
Tredomen Innovation & Technology Centre,
Tredomen Park, Hengoed, CF82 7FQ, UK
+44 (0) 2921 055902

London (UK)

5 Merchant Square, Paddington,
London W2 1AY
+44 (0) 2030 568898

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