Cookie Policy

sa.global uses cookies, pixel tags, and other digital markers on our website. A cookie is a very small piece of information in the form of a text file placed on your computer. A pixel tag is a small image file that allows us to know that you have visited one of our pages. These digital markers allow us to recognize that you have previously visited our website.

Website Performance

We use cookies to create aggregated statistics on visitors to our websites and their browsing behavior. We use this information to understand what portions of our website are relevant to visitors and to make improvements.

What happens if you disable cookies (i.e. opt-out)?

If you decide to disable cookies, we record this, so you don’t get asked the question again. You will find that most of the website works as expected although functions that rely on cookies are obviously disabled. These functions include using online forms (for example, our enquiry form) or any feature that requires a login. We use a cookie to remember your cookie preferences.

If you delete all your cookies, you will have to tell us your preferences again.

If you use a different device, computer profile, or browser, you will have to tell us your preferences again.

What happens if you ignore the question?

If you ignore the question the website will continue to set cookies as necessary. This approach of “implied opt-in” is specifically discussed and approved in the guidance notes issued by the Information Commissioner’s Office (the organization charged with enforcement of this legislation).

Further information about our use of cookies:

Strictly necessary

“Strictly Necessary” cookies let you move around the website and use essential features like secure areas and online billing. These cookies don’t gather any information about you that could be used for marketing or remembering where you’ve been on the internet.

Name Description Expiration
apache This cookie is set to provide a unique identification of the User and is passed back to the server with each subsequent request. The cookie allows us to distinguish between requests from multiple Users vs. multiple requests from the same User. The information is used by many features of the Content Management System as well as the systems responsible for protecting the website from abuse (e.g. a Denial of Service attack). One “session” (i.e. until the browser is closed)
cookie_option_shown This cookie controls whether the “privacy options” tab has been shown to the User. The tab appears only once per session on the first page that the User lands on. One “session” (i.e. until the browser is closed)
privacy_preference This cookie is set to record the fact that a User has opted to disable cookies. One year from set/update.
privacy_cookie_status This cookie is set to record the fact that a User has opted to enable cookies. One year from set/update.

Performance

“Performance cookies” collect information about how you use our website e.g. which pages you visit, and if you experience any errors. These cookies don’t collect any information that could identify you – all the information collected is anonymous and is only used to help us improve how our website works.

Google Analytics

We use Google Analytics to monitor usage of the website. Google Analytics collects information anonymously. It reports website trends without identifying individual visitors (not by name or IP address).

Name Description Expiration
__utma This cookie is typically written to the browser upon the first visit to your site from that web browser. If the cookie has been deleted by the browser operator, and the browser subsequently visits your site, a new __utma cookie is written with a different unique ID. This cookie is used to determine unique visitors to your site and it is updated with each page view. Additionally, this cookie is provided with a unique ID that Google Analytics uses to ensure both the validity and accessibility of the cookie as an extra security measure. Two years from set/update.
__utmb This cookie is used to establish and continue a user session with your site. When a user views a page on your site, the Google Analytics code attempts to update this cookie. If it does not find the cookie, a new one is written and a new session is established. Each time a user visits a different page on your site, this cookie is updated to expire in 30 minutes, thus continuing a single session for as long as user activity continues within 30-minute intervals. This cookie expires when a user pauses on a page on your site for longer than 30 minutes. You can modify the default length of a user session with the _setSessionCookieTimeout() method. 30 minutes from set/update.
__utmc This cookie is no longer used by the ga.js tracking code to determine session status. Historically, this cookie operated in conjunction with the __utmb cookie to determine whether or not to establish a new session for the user. For backwards compatibility purposes with sites still using the urchin.js tracking code, this cookie will continue to be written and will expire when the user exits the browser. However, if you are debugging your site tracking and you use the ga.js tracking code, you should not interpret the existence of this cookie in relation to a new or expired session. Not set.
__utmz This cookie stores the type of referral used by the visitor to reach your site, whether via a direct method, a referring link, a website search, or a campaign such as an ad or an email link. It is used to calculate search engine traffic, ad campaigns and page navigation within your own site. The cookie is updated with each page view to your site. Six months from set/update.

Sugar Market

We use cookies placed by Sugar Market (previously known as Salesfusion) to monitor usage of the website. Sugar Market collects information about your use of our site. Cookies under 9bd28d9b6aede00a76255444edf00017-gdprlock will have two IDs:

a. bid – browser id
b. rid – recipient id
We use a marketing service provided by Sugar Market (previously known as Salesfusion) to help us get to know visitors to our website better. Sugar Market’s cookie server will cookie everyone using the domain 9bd28d9b6aede00a76255444edf00017-gdprlock. When a person uses our website, Sugar Market looks at the msgapp domain and grab a unique id that represents the email address. Sugar Market then looks in a master table that contains all the unique ids and relates them to the email address. If that person exists in our contact/lead table, then we will be able to show the email address in the web activity. So, if the emails already exist in our database they are allowed to show up. It would mean that the person was cookied before and since they already exist in our database, we are allowing it to show in web activity and track it. Sugar Market to confirm

Functionality

“Functionality cookies” are used to provide services or to remember settings to improve your visit.

 

Targeting

“Targeting cookies” are linked to services provided by third parties, such as ‘Like’ buttons and ‘Share’ buttons. The third party often provides these services in return for recognising that you have visited our website.

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