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Press releases

2021

icddr,b relies on Microsoft Dynamics 365 as its next-generation ERP software platform

icddr,b has selected sa.global as implementation partners
sa.global India and Genex Infosys Limited, Bangladesh, selected as implementation partners.

Bengaluru – May 20, 2021: icddr,b, formerly known as International Centre for Diarrhoeal Disease Research, Bangladesh, has selected sa.global and Genex Infosys Limited to implement Microsoft Dynamics 365, to integrate its business processes and information systems into a single technology platform. Both, sa.global and Genex Infosys are Microsoft Gold Partners and providers of Microsoft Dynamics 365 business applications and cloud services. Starting from May 2021, the companies will jointly implement the Enterprise Resource Planning (ERP) system for icddr,b.

Based in Dhaka, Bangladesh, icddr,b is one of the world’s leading public health research institutes committed to solving public health problems in low-and-middle-income countries through innovative scientific research. Established in 1960, the institution has been involved in high-quality research and promoting the uptake of evidence-based interventions. By developing, testing, and assessing the implementation of interventions, specifically designed for resource-poor settings, icddr,b aims to improve the health and well-being of people living in the poorest parts of the Global South.

“Our current ERP system needed to be upgraded in order to meet our operation’s requirements; so we set out in search of a best-in-class application that would really enhance and improve our organization’s business processes,” explains Thomas Liam Barry, Director Finance and ERP Project Director, icddr,b. “After evaluating several ERP alternatives, we have selected Microsoft Dynamics 365 as a business process management software that will manage and integrate icddr,b’s financials, supply chain, operations, human resource activities, reporting, research, hospital, and laboratory effectively. We are confident that this software will empower icddr,b to be more efficient in future.”

It is expected that upgrading from the existing Microsoft NAV 2009 to Microsoft Dynamics 365 will simplify icddr,b’s day-to-day planning and reporting tasks, while fostering collaboration, increasing productivity, and enhancing security for more than 4,000 users at icddr,b.

“icddr,b is a well-respected international non-profit organization, addressing the most critical health concerns the world faces today,” says Kapil Gupta, Country Head – India, sa.global. “Their selection of Microsoft Dynamics 365 is indicative of their forward-thinking approach and their commitment to solve public health problems by using modern technology to manage their processes and projects. We are excited and proud to partner with icddr,b in their initiative for future growth and success.”

“The consortium of Microsoft Dynamics 365, Genex Infosys, and sa.global is a perfect fit for icddr,b,” states Abu Taiyab, Executive Director, Genex Infosys. “The all-round capabilities in Dynamics 365 gives icddr,b users the required flexibility and expandability to support their operation for years to come. The solution also provides perfect alignment with their enterprise architecture with the provision to adapt to modern technologies like field service management, MS Guide, Internet of Things, and artificial intelligence-driven data analysis.”

About sa.global

With 30 years of experience in ERP, CRM, HCM, and business intelligence solutions, sa.global is a Microsoft Dynamics Gold Partner offering industry-specific solutions to firms in key vertical markets like AEC, legal, accounting, consulting, non-profit, and advertising and marketing. The company is an 11-time winner of the coveted ‘Microsoft Dynamics Partner of the Year’ Award and is also a part of Microsoft’s elite Inner Circle. The global organization has a team of about 700 members in 25 countries.

About icddr,b

icddr,b, formerly known as International Centre for Diarrhoeal Disease Research, Bangladesh is an international public health research institution based in Bangladesh. Established in 1960, icddr,b has been at the forefront of discovering low-cost solutions to key public health challenges that people in poverty face and provides robust evidence of their effectiveness at a large scale. Instrumental in the development of oral rehydration therapy, icddr,b’s research in this area has been credited with saving more than 70 million lives worldwide. From an early focus on cholera and diarrhoeal disease, the scope has expanded to encompass most of the global public health challenges.

About Genex Infosys Limited

Genex Infosys Limited is a Microsoft Gold Partner with the expertise and experience to help businesses along their transformational journey. Some of the leading technologies that Genex Infosys helps its customers, and the industry are cloud computing, the Internet of Things, robotic process automation, big data, and artificial intelligence. The largest publicly listed IT company in Bangladesh, Genex Infosys has operation centres in Bangladesh, Myanmar, Malaysia, Thailand, and the UK.

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