Your Quickstart Guide to Dynamics 365 for Field Service

Dynamics 365 for Field Service provide complete flexibility in how organizations choose to schedule their resources by offering manual, assisted, and automated, optimized scheduling. In each of these workflows, we support schedulers with visual cues to simplify their work. We leverage inventory management capabilities that capture real-time information from deliveries and technicians to ensure that the right parts are always ready to go. On their way to and at the customer location, technicians use a mobile app to stay connected. Each technician updates their status like driving, in-progress work, and completed work.

Key Benefits

  • Customer First
  • Connected Interactions
  • Empower Organizations

Key Capabilities

  • Service Agreements
  • Schedule and Dispatch Optimization
  • Inventory Management
  • Mobile
  • Connected Field Service
  • Customer Centric Experience

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