Contract Research Organization

Drive efficient clinical trials and efficiencies in research with Microsoft Dynamics 365

Contract Research Organization: Overview and challenges

Contract Research Organizations (CROs) offer clinical trials and other research support services to their sponsoring organizations – pharmaceutical and biotechnology companies, government institutions, foundations, and universities. All these sponsors contract with CROs to outsource trials without having to maintain a staff for these services.

So, what are the issues that are keeping CROs awake at night? Like any other niche organization, CROs have their own industry-related challenges.

Manage data: CROs deal with huge volumes of data that requires proper management, maintenance, security, and order.
Data security: CROs are concerned about keeping their clinical data private.
Resource management: CROs work with numerous teams – medical and administrative staff, clinical operations groups, information management crew, medical writers, and Quality Assurance teams. To deliver maximum productivity and profit, all these departments require smart management and collaboration.
Accounting challenges: CROs have to accurately predict and estimate their third-party costs associated with a clinical trial and rethink their R&D spends in case of trial cancellations
Quality standards: CROs must fulfil quality assurance and quality control requirements to be able to conduct clinical studies. They must also follow Good Clinical Practice (GCP), local regulations, and other guidelines

To address these issues, CROs need smart resource management and budgeting solutions that can track project management, cost calculations, billing, invoicing and more, helping these agencies to keep to the budget, meet deadlines, and deliver quality services.

How Microsoft Dynamics 365 can help

Microsoft Dynamics 365 offers ERP and CRM applications to help CROs to become better strategic partners to sponsor organizations. The solution addresses the operational challenges and opportunities specific to this segment and allows CROs to:

Improve data visibility and control: Gain visibility into processing supply chains and increase responsiveness to changes in clinical demand, tracking deliveries, and inventories.
Tightly control resources: Leverage clinical project management and accounting solutions to control and scale resources for maximum efficiency while also ensuring compliance with industry-specific regulations. Track spending—such as material costs, clinician payments, etc. to better manage expenses.

Strengthen reporting capabilities: Report accurately on expenses, consumption, and supply via built-in portals for employees, vendors, suppliers and clinicians. Encourage collaboration through a single interface that provides real-time status updates and reporting capabilities.
Leverage opportunities for engagement: Build interest and participation in clinical trials through integration with social and mobile technologies.
Maximize opportunities for growth: Ensure production-ready systems that can scale to accommodate future expansion while also meeting current clinical project needs.

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Contract Research Organization

Drive efficient clinical trials and efficiencies in research with Microsoft Dynamics 365