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An integrated platform to manage projects in an
IT Services organization

evergreen + empower built on Microsoft Dynamics 365

Drive project productivity and profitability with an integrated solution

For an IT Services organization delivering billable work, you benefit the most from an integrated platform that provides visibility into every aspect of the project delivery process from quote to cash – managing pipeline, financial management, project and resource management, and reporting. With a single source of real-time project data to track time, expenses, resources, and budgets, you can view performance metrics such as revenue, cost, utilization, and profit margins – helping you manage and measure service delivery at scale.

evergreen + empower is sa.global’s next-generation, true-cloud solution for IT Services organizations, built from the ground up to leverage Microsoft 365, Dynamics 365, Azure, and Power Platform.

A single Microsoft platform that integrates your data and processes to derive actionable insights.

A ‘true cloud’ solution that makes it easier to manage projects in a collaborated manner.

Design principles that allow you to work in the browser, Microsoft Teams, or on your mobile device.

Want to improve profitability of your IT projects with actionable insights?

Get insights on your performance metrics with evergreen for IT Services.

evergreen + empower: A single platform for your IT Services organization

  • Integrate customer relationship management tools with proposals, contracts, and billing
  • Determine the relationship strength of a contact with a scoring system that measures the different interactions
  • Find the best connection path to the prospect
  • Take decisions based on scores of who is best to progress an opportunity with the prospect
  • Identify up-sell opportunities into project accounts
  • Manage pipeline with a unified sales and marketing dashboard

Get up to date, accurate, and intelligent client analytics with empower client

Efficiently plan resources to ensure maximum utilization with empower resource

Learn more about our sales and marketing solutions

  • Align the right people to the right projects by leveraging easy-to-use resource planning tools that support both centralized and decentralized resourcing scenarios (remote working) to staff projects more efficiently as well as resolve resource conflicts instantly.
  • Ensure higher utilization rates and greater project margins with a solution that supports collaboration and communication.
  • View projects in pipeline and plan resources
  • Gain visibility into the status of projects
  • Reduce overservicing by identifying a project at risk of budget overrun
  • Shorten the project-planning cycle
  • Increase productivity with effective time capture and approval processes
  • Track billable and non-billable hours by project

Efficiently plan resources to ensure maximum utilization with empower resource

Manage timekeeping and track work hours across projects with empower time

Reduce inefficiencies in approval workflow with empower approval

Learn more about our project delivery solutions

  • Improve cash flow by invoicing clients quickly
  • Support global, varied, and complex client billing with a powerful billing rules engine
  • Create accurate and efficient invoices with the ability to constantly view any additional scope/change to the project
  • Facilitate real-time access to inventory, WIP, sales, purchasing, and financial information across multiple locations
  • Monitor project budgets to actuals, eliminating overruns
  • Gain visibility into project financial data including revenue, profitability, and cash flow with integrated finance and operations
  • Assess financial performance indicators against strategic plans
  • Predict future financial outcomes with Microsoft Power BI and built-in AI capabilities

Get up to date, accurate, and intelligent client analytics with empower client

Get data-driven financial insights with key metrics with empower finance

Get a quick view of your cash position and enable future financial planning with empower cashflow intelligence

Learn more about our finance solutions

  • Organize and manage employee data effectively, for example, tracking employment contracts, tracking employee start/ leaving data, monitoring working hours, etc.
  • Analyze the skills gap to proactively hire or retrain resources and bridge the capacity vs demand gap
  • Create learning programs to improve engagement, productivity, and reduce employee attrition
  • Introduce self-service functions to reduce costs and increase employee satisfaction
  • Perform 360-degree employee reviews
  • View and maintain working patterns for employees and contractors
  • Perform payroll processing functions with ease by exporting employee data from evergreen to the third-party payroll system in specific templates, with updated details on starters/ leavers
  • Enable additional security roles within the organization to accurately reflect the make-up of HR Teams
  • Leverage HR functions that are embedded in the ‘flow of work’ – in Microsoft Teams, where employees spend most of their workday

Efficiently plan resources to ensure maximum utilization with empower resource

Get an intelligent assistant embedded in Microsoft Teams with empower assistant

Karo Healthcare enhances employee experience with sa.global and Microsoft. Watch the webinar

Learn more about our Human Resources solutions

Take the next step to streamline project management

Sign up for an exclusive Envisioning Session with our experts where we gain an understanding of your current environment and identify areas that can be strengthened in your finance and project management processes.

This free session is a great opportunity for you to rethink your existing systems and see how Microsoft Dynamics applications can strengthen your project management processes – from planning projects to managing time and redefining project profitability.

Agenda: Envisioning Session
Show and Tell: Overview and business impact of Microsoft Business Applications
Dynamics 365 for IT Services: Walkthrough of evergreen + empower from sa.global
Data and Insights: Ready business apps, assistants, and report packs for IT Services
Quick time to value: Get running in weeks, not months with sa.go!

Book your Envisioning Session now

Realize the value of evergreen + empower for your business
within 3 months with sa.go!

sa.go! by sa.global is a business-ready bundle of SaaS products and services that helps your business adopt a future-proof cloud platform, powered by the Microsoft cloud. sa.go! provides rapid value through a proven architecture, defined end-to-end tested processes, ready-to-use data models and report packs, advisory hours, and managed services – all packaged in an easy-to-consume, per-user per-month subscription price model which helps you scale your systems as your business grows.

What to expect from an integrated platform to manage the project lifecycle?

This eBook discusses how an integrated solution addresses the typical challenges of resource utilization, predictability, and budget leaks in an IT Services organization and how the right tools can help you manage your projects and business better.

Discover how sa.global’s integrated solution – evergreen + empower optimizes the key performance pillars of an IT Services organization – Finance, Project Execution, Client Relationships, and Talent, to deliver the best business outcomes.

evergreen for IT Services manages core functions like project management, time and billing, scheduling, and onboarding, helping you with on-time and accurate billing, improved resource utilization, and enhanced project profitability.